Information We Collect

We collect different types of information depending on how you interact with our services. Some of this comes directly from you, and some we gather through your use of our platform.

Personal Information You Provide

• Contact details including your name, email address, phone number, and mailing address
• Account credentials when you register for our learning programs or access our platform
• Payment information when you enroll in courses or purchase services
• Professional background and educational history for program applications
• Communication preferences and feedback you share with us
• Any information you include in forms, surveys, or direct messages

Information Collected Automatically

When you visit our website, certain technical information gets logged automatically. This includes your IP address, browser type, device information, and how you navigate through our pages. We use this to understand usage patterns and improve the experience.

• Device identifiers and technical specifications
• Log files showing your interaction with our website
• Cookie data to maintain session information and preferences
• Performance metrics about how our platform works on your device

How We Use Your Information

We use the information we collect to deliver and improve our services. Nothing gets used for unrelated purposes without your knowledge.

We also use your information to send updates about your courses, respond to your inquiries, and occasionally share relevant educational opportunities. You can opt out of marketing communications anytime, though we'll still need to send essential service-related messages.

Information Sharing and Disclosure

We don't sell your personal information. Period. We only share data with others when it's necessary to provide our services or when required by law.

Service Providers

Some third-party companies help us run our platform. These include payment processors, email service providers, and hosting companies. They only get access to the information needed to perform their specific tasks, and they're contractually obligated to protect it.

Legal Requirements

Sometimes we're required to disclose information to comply with Australian law, respond to legal processes, or protect the rights and safety of golinaprexi, our users, or others. This isn't common, but when it happens, we limit disclosure to what's legally necessary.

Business Transfers

If golinaprexi is involved in a merger, acquisition, or sale of assets, your information might be transferred. We'd notify you before this happens and ensure the new entity follows this privacy policy or gets your consent for any changes.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We've set up straightforward processes to help you exercise these rights.

• Access: You can request a copy of the personal information we hold about you
• Correction: If your information is inaccurate or outdated, you can ask us to correct it
• Deletion: You can request deletion of your data, subject to legal retention requirements
• Restriction: You can ask us to limit how we use certain information
• Portability: You can request your data in a portable format to transfer elsewhere
• Objection: You can object to certain types of data processing

Data Security and Protection

We use industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. But let's be honest – no system is completely impenetrable. We do our best, but we can't guarantee absolute security.

Security Measures

• Encrypted data transmission using SSL/TLS protocols
• Secure password storage with industry-standard hashing
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Employee training on data protection and privacy practices
• Regular backups stored in secure, encrypted locations

Your account security also depends on you. Choose a strong password, don't share it with others, and log out when using shared devices. If you suspect unauthorized access, contact us immediately at contact@golinaprexi.com.

Data Retention

We keep your information as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods.

Retention Periods

Active account information stays on our systems while your account is open and for up to three years after closure. Financial records are kept for seven years to comply with Australian tax law. Course completion records might be retained longer to verify your educational credentials if needed.

When we no longer need your information, we securely delete or anonymize it. Anonymized data (stripped of personally identifiable information) might be retained indefinitely for research and improvement purposes.

Cookies and Tracking

We use cookies and similar technologies to keep the site working properly and understand how people use it. Some are essential, while others are optional.

Types of Cookies We Use

Essential Cookies: These keep you logged in and remember your settings. They're necessary for basic functionality, so they can't be disabled without breaking the site.

Analytics Cookies: These help us understand what pages people visit, how long they stay, and where they click. We use this to improve the platform.

Preference Cookies: These remember your choices like language settings or display preferences.

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might affect how well the site works for you.

International Data Transfers

Your information is primarily stored and processed in Australia. However, some of our service providers operate servers in other countries. When data crosses borders, we make sure it's protected with appropriate safeguards.

Any international transfers comply with Australian privacy law requirements. We use standard contractual clauses and other approved mechanisms to ensure your data receives adequate protection regardless of where it's processed.

Children's Privacy

Our services are designed for adults engaged in professional financial education. We don't knowingly collect information from anyone under 18. If we discover we've accidentally collected data from a minor, we'll delete it promptly.

If you're a parent or guardian who believes your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when the most recent changes took effect. We encourage you to review this policy periodically to stay informed about how we protect your information.

Complaints and Disputes

If you're not satisfied with how we've handled your personal information, please let us know. We take complaints seriously and investigate them thoroughly.